Written communication has become a key part of customer relations in the modern business world. Customers expect fast, efficient, and personalized communication from businesses and professionals. However, writing effective text messages, emails, and business messages can be a challenge for communication, marketing, and customer relationship professionals, especially when it comes to managing a large volume of customer requests.
That's where ChatGPT, an artificial intelligence developed by OpenAI, comes in. Able to generate texts autonomously, in response to specific questions or according to the set goal, this promising technology can help professionals improve their written communication with clients while increasing productivity, automating repetitive tasks, and increasing the efficiency of responses to customer requests.
It should also be noted that other artificial intelligences have been developed to help all professionals in carrying out their tasks and managing their relationship with customers. Certainly, we have all dealt with a chatbot at least once when we visited one or more websites. These chatbots are also artificial intelligences whose objective, from the company's point of view, is to improve the company's image vis-à-vis customers.
It is therefore with all these parameters in mind that we have developed this course, which aims to help communication, marketing, customer relations and technology professionals acquire the necessary skills to use ChatGPT effectively and improve their written communication with customers, in addition to saving time in their day-to-day work.
During this training, we will guide you in writing your commercial SMS messages so that they are more impactful. You will learn how to identify the right type of text message for a specific situation. You will also discover that sending these text messages is governed by certain rules that must be respected so as not to tarnish the company's image.
Attendees will learn how to use ChatGPT in the most effective way possible to automate repetitive tasks, write effective SMS and sales emails, improve customer relationships using chatbots, and manage customer email inquiries in a professional manner.
All in all, this training is a great opportunity for you to develop your written communication skills and discover new ways to improve your relationship with customers. You'll also improve your ability to manage customer requests via email and save time and productivity by enlisting the help of ChatGPT.
So, don't hesitate, sign up now and boost your professional career!
That's where ChatGPT, an artificial intelligence developed by OpenAI, comes in. Able to generate texts autonomously, in response to specific questions or according to the set goal, this promising technology can help professionals improve their written communication with clients while increasing productivity, automating repetitive tasks, and increasing the efficiency of responses to customer requests.
It should also be noted that other artificial intelligences have been developed to help all professionals in carrying out their tasks and managing their relationship with customers. Certainly, we have all dealt with a chatbot at least once when we visited one or more websites. These chatbots are also artificial intelligences whose objective, from the company's point of view, is to improve the company's image vis-à-vis customers.
It is therefore with all these parameters in mind that we have developed this course, which aims to help communication, marketing, customer relations and technology professionals acquire the necessary skills to use ChatGPT effectively and improve their written communication with customers, in addition to saving time in their day-to-day work.
During this training, we will guide you in writing your commercial SMS messages so that they are more impactful. You will learn how to identify the right type of text message for a specific situation. You will also discover that sending these text messages is governed by certain rules that must be respected so as not to tarnish the company's image.
Attendees will learn how to use ChatGPT in the most effective way possible to automate repetitive tasks, write effective SMS and sales emails, improve customer relationships using chatbots, and manage customer email inquiries in a professional manner.
All in all, this training is a great opportunity for you to develop your written communication skills and discover new ways to improve your relationship with customers. You'll also improve your ability to manage customer requests via email and save time and productivity by enlisting the help of ChatGPT.
So, don't hesitate, sign up now and boost your professional career!
Langue du cours: EN
Phrase d'accroche: Boost your career by learning new written communication skills with ChatGPT!
Prérequis du cours: Good command of French;
Basic knowledge of customer relations;
ChatGPT Basics;
Ce que tu apprendras: Know how commercial SMS works and is useful;
Understand the rules governing the sending of high-performance commercial SMS messages;
Know how to integrate ChatGPT with your tools to optimize your work;
Ensure customer satisfaction by replying to their emails;
Know the usefulness of the chatbot in the context of customer relations;
Identify the main points useful for writing commercial emails;
Know how to optimize your time by using ChatGPT to answer emails
Destinataires du cours: Communications and marketing professionals looking to improve the performance of their campaigns;
Account managers who want to optimize the care of their customers in writing;
Virtual assistants looking to adopt a more suitable way of communicating with customers;
Any professional looking to save time and respond quickly to their emails;
Anyone who is curious and looking to deepen their knowledge
Profil du formateur: This path was established thanks to the collaboration of several experts in marketing and communication, customer relations and technology.
Ce parcours comprend: Multiple courses to take and tests to pass;
Certificate to be obtained;
Documentation and Useful Links;
FORUM for Sharing
Course Duration: 11h 15mn
Skill Level: Beginner